What is our return policy?
If we’ve listed an item incorrectly, or there’s a problem with your order/item, we will make it right. Please send an email at: firstname.lastname@example.org explaining the situation and we'll get back to you as soon as possible!
All returns must be sent back within 14 days from the date of delivery. To qualify for a refund, all items must be in the same condition in which you received them (New with Tags items must be returned with original tags attached)
Important to know:
Orders shipped in Canada
- If an item is received damaged, or not as described, please send us an email at: email@example.com
- Original shipping charge is not refunded when returning items.
- Refunds will be issued back to your original form of payment.
- Please secure a return shipping label and mail your returns to the address listed below. We are not responsible for the return shipping costs.